STELLA answers the phone.
ShortLoop sounds like the person who used to.

Just as fast to answer. The difference is that the caller never asks for a human.

87%

Appointment Booking Rate

Avg. ROI in Month One

30%

More ROs Booked

Trusted by Single & Multi-Location Dealerships, and Large Auto Groups

See ShortLoop on Your Phones

Book a 20-minute demo. No slides, just a live call.

Dealers already running ShortLoop on their phones

The Ladder

Where is your phone line today?

Four levels of phone coverage. Most dealers we talk to are still on one of the first three.

01No AI

Calls ring out. Voicemail fills up. Nobody calls back.

02Text-only AI

Texting is handled. The phone still rings.

03Generic voice AI

It answers, then callers hang up and ask for a human.

04ShortLoop

Answered on ring one, booked with real OpCodes, handed off clean.

Rungs one, two and three all share the same gap: the live call.

The Catch

AI that sounds like your best employee. Not a robot.

STELLA gives away that it's AI. ShortLoop sounds natural, listens flexibly, and keeps the conversation on track, so your customers won't know. Or won't care, because they got the job done.

Side by Side

ShortLoop vs STELLA

STELLA covers the basics: both platforms answer calls and book appointments. The difference is how deeply the AI fits your operation.

ShortLoop

STELLA

On the live call

Voice quality and customer experience

High-quality natural voice with minimal latency. Customers don't know it's AI.

Higher latency and more robotic tone. Customers can often tell it's AI.

Human-like conversation handling

Flexible and trained to listen. Handles unexpected questions without breaking.

Gets tripped up by off-script questions. Rigid conversation flows.

Real-time customer verification

Verifies the customer in real time. Welcomes them by name.

Cannot check in real time whether the customer exists in the system.

24/7 availability

Always on. Handles unlimited simultaneous calls, overflow, after-hours, weekends.

Always on. Answers on the first ring. Handles unlimited concurrent calls.

Bilingual support

English and Spanish, with seamless mid-call switching.

English and Spanish support with transcription services.

How deeply it fits your store

AI customization philosophy

Deep onboarding and AI training on your workflows, your scripts, your team.

Configurable customization system. Less process-level depth.

AI voicemail

Conversational AI voicemail that captures context and intent like a person.

Recently added voicemail-by-agent. Earlier versions had nothing.

Integrations

CDK, Tekion, Xtime, DealerFX, DealerTrack, DriveCentric, Auto/Mate, myKaarma, VinSolutions.

CDK, Tekion, Xtime, Reynolds & Reynolds, DealerFX, PBS Systems, myKaarma, WiAdvisor.

On the live call

Voice quality and customer experience

ShortLoop

High-quality natural voice with minimal latency. Customers don't know it's AI.

STELLA

Higher latency and more robotic tone. Customers can often tell it's AI.

Human-like conversation handling

ShortLoop

Flexible and trained to listen. Handles unexpected questions without breaking.

STELLA

Gets tripped up by off-script questions. Rigid conversation flows.

Real-time customer verification

ShortLoop

Verifies the customer in real time. Welcomes them by name.

STELLA

Cannot check in real time whether the customer exists in the system.

24/7 availability

ShortLoop

Always on. Handles unlimited simultaneous calls, overflow, after-hours, weekends.

STELLA

Always on. Answers on the first ring. Handles unlimited concurrent calls.

Bilingual support

ShortLoop

English and Spanish, with seamless mid-call switching.

STELLA

English and Spanish support with transcription services.

How deeply it fits your store

AI customization philosophy

ShortLoop

Deep onboarding and AI training on your workflows, your scripts, your team.

STELLA

Configurable customization system. Less process-level depth.

AI voicemail

ShortLoop

Conversational AI voicemail that captures context and intent like a person.

STELLA

Recently added voicemail-by-agent. Earlier versions had nothing.

Integrations

ShortLoop

CDK, Tekion, Xtime, DealerFX, DealerTrack, DriveCentric, Auto/Mate, myKaarma, VinSolutions.

STELLA

CDK, Tekion, Xtime, Reynolds & Reynolds, DealerFX, PBS Systems, myKaarma, WiAdvisor.

Want to hear the difference on your own phones?

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Proof, Not Promises

Dealers already on rung four.

Real numbers from stores running ShortLoop on their phones today.

$150K

revenue generated

72 hours of staff time saved

“ShortLoop delivered on what they promised, and the level of customization and support has been amazing.”

Stacey Corley

Dealer Principal, Ed Corley Ford

Read the case study →

5,083

calls answered in 90 days

65% booked with no human on the call

“Their AI helps our service department capture more business and stay fully booked.”

Kevin Minley

Dealer Principal, Court Street Ford

Read the case study →

17%

more ROs booked

1,500+ AI appointments a month

“We moved off an outsourced BDC and handle the work more effectively, with more control across our four stores.”

Caleb McDuffie

Fixed Ops Director, Paul Thigpen Auto Group

Read the case study →

See what ShortLoop books for your store.

Book a Demo

Already Connected

Books straight into your system.

ShortLoop connects to the DMS, CRM, and scheduling tools your store already uses. No rip-and-replace.

Straight Answers

The questions dealers ask us.

Most AI frustrates your customers because it is slow, scripted, and works like a menu. ShortLoop's AI sounds human. It listens, keeps up, and handles the question that was not in the script. Callers usually don't know it's AI, and the ones who work it out don't care, because they got the job done.

STELLA is a voice AI built for dealership service, and it answers calls and books appointments. The difference is depth on the call: minimal latency and a natural voice, flexible listening that survives off-script questions, real-time customer verification, and correct OpCodes written straight into your scheduler, all trained on your store's own operation. On answering calls and booking standard service, STELLA does the job. The gap shows up on call quality and on how much of your operation the AI actually knows.

Yes. ShortLoop integrates with all major DMS, CRM, and scheduling tools. We plug right into Tekion, CDK, Reynolds, Xtime, Auto/Mate, DealerFx, and other popular tools. Just ask us.

ShortLoop Phone AI can do it all. It is your reception, your 24/7 service appointment handler, and your after-hours sales BDC. On the service side it also takes calls for QuickLane, mobile repair, recalls, body shop, and pickup and drop.

Yes. ShortLoop's AI can do recurring and one-off outbound calling campaigns to your customers. You can run service reminders, recall campaigns, and seasonal promotional campaigns with our Outbound Phone AI.

If the phone line is where you're losing customers, yes. ShortLoop answers every inbound call, books with correct OpCodes straight into your scheduler, and runs voice outbound on your recall and declined-service lists. STELLA is a fine choice for what it is built for. The fastest way to decide: book a demo and judge it on a live call.

Yes. ShortLoop's AI handles English and Spanish naturally. Callers can switch languages mid-call, and the AI adjusts accordingly.

Come Hear It

Still comparing? Hear it live.

Book a 20-minute demo and hear ShortLoop handle a live call. No slides.

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