Solve missed and dropped calls, slow phone operations with ShortLoop's Phone AI
I was calling about the Saturn Vue on your website.
Does today around 5 PM work for you to come check it out?
Thanks for calling [beep]. This is Alex. How can I help you?
Hi, Alex. I was wondering, I need to get an inspection done for my car. I was wondering if y'all had any appointments today.
Is this Lauren [beep]? And are you looking to bring in your Ford Bronco twenty twenty-two for the inspection?
Yes.
Thanks for confirming. Just to double-check, do you need anything else besides the inspection?
Um, just that and like checking the tires.
Okay. I've got you down for a state inspection and a tire check. Would you like us to take a look at anything else?
That'll be it.
All right. Would you like shuttle service while your vehicle is here? We offer it if you live within thirty-five miles.
Uh, no. No, I'm okay.
The next available slot I see for today is at 3 PM. Would that time work for you?
Yes, that should work.
Please hold on while I confirm this. [on-hold music] You're all set for your appointment today at three PM.
That'll be it.
All right then. Thanks for calling [beep]. Have a great day. Goodbye.
Thank you. Bye-bye.
Maybe Tuesday in the afternoon, like 2 o'clock.
You are eligible for $25 off your oil change and a complimentary car wash.
Our customers trust us to deliver the best results
24*7 Appointment Bookings
No missed calls, long wait times. Convert instantly
Real-time Slots from Scheduler
No manual entries or follow-ups. Directly to your system
Express Lane, Body Shop, & more
Every service lane is unique. AI customised to yours
“Recall-related calls can pile up quickly when customers get alerts about them. With ShortLoop in place, those calls are covered, and appointments are booked without changing a single thing.”
Jeff Swank
Service Director, Court Street Ford
Capture Every Lead
No missed opportunities and follow-up calls
Turn Shoppers into Visits
Qualify and schedule test drives in the same conversation
Inventory Answers & CRM Updates
Instant in-stock answers and skip manual entry
“It’s reassuring to know customers are being taken care of even when the store is busy. For us, ShortLoop delivered amazing results from month 1.”
Caleb McDuffle
Fixed Ops Director, Paul Thigpen Auto
Reactivate Lost Customers
Reach out for declined services, inactive customers, & unsold leads.
Run OEM & Marketing Campaigns
Launch Sales & Service promotions in a few clicks
Persistent Outreach
Across call, text, and email to capture every opportunity
“We implemented Short Loop in both of our stores several months ago. Outbound campaigns have significantly increased the number of service appointments each month.”
Randy Sheesley
Service Director, Champion Ford
Caleb McDuffie
Fixed Operations Director, Paul Thigpen Automotive
We were able to move away from an outsourced BDC and handle the work more effectively with ShortLoop. It's given us better consistency and more control across our four stores.
18%
Increase in ROs
1500+
Monthly appointments
Stacey Corley
Dealer Principal, Corley Ford
We evaluated a number of options before bringing in AI. ShortLoop delivered on what they promised, & the level of customization and support has been amazing.
$150k
Revenue Generated
72 hours
Staff Time Saved
Kevin Minley
Dealer Principal, Court Street Ford
We've loved working with ShortLoop. Their AI helps our service department capture more business and stay fully booked. After rolling it out to sales, we had our best month ever.
15%
Increase in Fixed Ops Revenue
60+
Hours of AI Conversation
Shay Mahajan
Dealer Principal, AM Ford
Missed calls are no longer a problem for us. The AI fits in seamlessly and has turned previously lost calls into meaningful revenue for sales and service.
$50k
Revenue Generated
15%
Calls recovered with AI
Recordings, Transcripts, Dashboards and AI insights for deep review
Follow-up notifications on text, email so customers are not missed
Questions? Answered!
Will customers know they are talking to an AI?
Your customers are frustrated with AI because they are slow, robotic, dumb, and work like a menu. ShortLoop's AI sounds human. It is smart, super-fast, flexible and responds like a star employee. Often callers don't know or don't care it's AI as they are getting their job done.
How is ShortLoop's Phone AI better?
ShortLoop is an AI native company that focuses on and specializes in cutting-edge Voice AI. We deliver highly customizable Voice AI that is fast, conversational, natural-sounding, flexible, and trained according to each dealership's operations. Don't believe us? You can see it in action at: /contact
Does this integrate with my existing CRM, DMS & Scheduler?
Yes. ShortLoop integrates with all major DMS, CRM, and scheduling tools. We plug right into Tekion, CDK, Reynolds, Xtime, Auto/Mate, DealerFx, and other popular tools. Just ask us.
Is ShortLoop's Phone AI for Service or Sales?
ShortLoop Phone AI can do it all. It is your AI reception, 24x7 service appointment handler, and after-hours sales BDC. In Service, ShortLoop also handles calls for QuickLane, Mobile Repair, recalls, body shop, pickup, and drop services.
Can ShortLoop do Outbound?
Yes. ShortLoop's AI can do recurring and one-off outbound calling campaigns to your customers. You can run service reminders, recall campaigns, and seasonal promotional campaigns with our Outbound Phone AI.
What ROI and benefits does ShortLoop drive?
Our customers see 5x ROI from the first month, because: - 95% of all appointments that reach the AI are captured without advisors or BDC intervention - 100% of calls to the dealership are picked up and answered - They can offer a consistent experience with a trained, multi-tasking and parallel call handling AI
Hey, does ShortLoop's AI sound like me and my team?
Yes, ShortLoop AI can be fully customized to follow custom talk-scripts used by your best advisors. We can customize everything from the way the AI greets callers to your recommended towing and body shop partners.
Does it speak Spanish?
Yes. ShortLoop's AI handles English and Spanish naturally. Callers can switch languages mid-call, and the AI adjusts accordingly.
