17% of your calls are missed today.
ShortLoop’s AI answers every one and books it straight into your DMS or CRM.
Book a demo
What happens when your phone rings
The AI answers every call your team can’t get to, books service appointments in your DMS and captures every sales lead.
The AI answers every call your team can't get to.
In open hours, calls ring your staff first. If nobody answers in 20 seconds, or the store is closed, the AI picks up as your store.
- Open hours: your staff first
- After hours: straight to the AI
- English and Spanish
Dealers already running ShortLoop on their phones
The AI books 84%+ of the service calls it answers, and your service lane sees 17% more repair orders.
Dealers swear by ShortLoop
All customer stories
David McCallService Director, Audi Charleston
“I’m not worried about how the conversations are going. My Acura team heard good things from my Audi team, and now they want it too.”
Shay MahajanGeneral Manager, AM Ford
“Missed calls are no longer a problem for us. The AI fits in without workflow changes and just works.”
Caleb McDuffieFixed Ops Director, Paul Thigpen
“We moved away from an outsourced BDC and handle the work better across four stores.”
Live in days, with no change to how your team works
We connect your DMS.
Scheduler and CRM included, with nothing to install.
We set it up for your store.
Hours, departments, op codes and transfer rules.
We turn on your lines.
Calls get answered and appointments show up in your scheduler.
Connected to the systems your store already runs
Works with CDK Global, Xtime, Dealertrack, VinSolutions, PBS, Reynolds and Reynolds, DealerSocket, myKaarma, Tekion, Dealer-FX.
Stop sending customers to voicemail
Twenty minutes on a live call. Hear the AI answer and book a real service call.
Book a demoDon’t take our word for it. See what a mystery audit finds.
We call your store during and after hours, submit a web lead, and show you how each one was handled.
From auditing 1,000+ dealerships
Request your free audit
What dealers ask about Missed Call AI
Short answers to what dealers ask on a first call.
Ask us anything elseNo. It books the routine calls your team can't get to. At Court Street Ford, 35% of service calls still went to an advisor.
Most don't. It holds a normal conversation and handles questions that were not in a script.
CDK, Reynolds and Reynolds, Tekion, Auto/Mate, Dealer-FX, Xtime, myKaarma and PBS, plus VinSolutions and DealerSocket for sales.
Yes. It speaks English and Spanish, and callers can switch languages mid-call.
Both. It books service appointments day and night and picks up the sales calls your team misses.
It transfers by name, role or department. After hours, it books the appointment or takes the details for a callback.
Yes. It works on your existing numbers and phone system, with nothing to install.
Most stores go live within days of connecting their DMS.