Case StudiesBlog
Industry-leading voice AI for dealerships

Your Phones Are Losing You Customers. ShortLoop Fixes That.

ShortLoop Is The Industry-Leading Voice AI On Conversion Metrics.

15%

more repair orders

$20k+

added revenue per month

50 hrs

staff time saved monthly

See ShortLoop in Action

Our Customers

Our customers trust us to deliver the best results

Courtesy Ford
JP Nissan
Galesburg Ford
Paul Thigpen
Toyota SLO
Oakes GMC
Ed Corley Ford
Champion Ford
Court Street Ford
AM Ford
Paul Thigpen Chevrolet
TVF Ford

In Their Own Words

Why Dealers Choose Us

I Didn't Think AI Was For Me. The Proof Is In The Pudding I Guess.

Jeff Swank

Jeff Swank

Fixed Ops Director, Court Street Ford

Hear from our customers

  • Paul Thigpen Automotive
    Caleb McDuffie

    Caleb McDuffie

    Fixed Operations Director, Paul Thigpen Automotive

    Paul Thigpen Automotive

    We were able to move away from an outsourced BDC and handle the work more effectively with ShortLoop. It's given us better consistency and more control across our four stores.

    18%

    Increase in ROs

    1500+

    Monthly appointments

    See the full Case Study
  • Dealership exterior
    Stacey Corley

    Stacey Corley

    Dealer Principal, Corley Ford

    Corley's Grants Ford

    We evaluated a number of options before bringing in AI. ShortLoop delivered on what they promised, & the level of customization and support has been amazing.

    $150k

    Revenue Generated

    72 hours

    Staff Time Saved

    See the full Case Study
  • Court Street Ford
    Kevin Minley

    Kevin Minley

    Dealer Principal, Court Street Ford

    Court Street Ford

    We've loved working with ShortLoop. Their AI helps our service department capture more business and stay fully booked. After rolling it out to sales, we had our best month ever.

    15%

    Increase in Fixed Ops Revenue

    60+

    Hours of AI Conversation

    Case study in Progress
  • AM Ford dealership exterior
    Shay Mahajan

    Shay Mahajan

    Dealer Principal, AM Ford

    AM Ford

    Missed calls are no longer a problem for us. The AI fits in seamlessly and has turned previously lost calls into meaningful revenue for sales and service.

    $50k

    Revenue Generated

    15%

    Calls recovered with AI

    See the full Case Study

Works Across Your Stack

Reynolds & Reynolds
CDK Global
Xtime
Tekion
DealerFX
myKaarma
VinSolutions
PBS

Questions? Answered!

Frequently asked questions

1

Will customers know they are talking to an AI?

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Your customers are frustrated with AI because they are slow, robotic, dumb, and work like a menu. ShortLoop's AI sounds human. It is smart, super-fast, flexible and responds like a star employee. Often callers don't know or don't care it's AI as they are getting their job done.

2

How is ShortLoop's Phone AI better?

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ShortLoop is an AI native company that focuses on and specializes in cutting-edge Voice AI. We deliver highly customizable Voice AI that is fast, conversational, natural-sounding, flexible, and trained according to each dealership's operations. Don't believe us? You can see it in action at: /contact

3

Does this integrate with my existing CRM, DMS & Scheduler?

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Yes. ShortLoop integrates with all major DMS, CRM, and scheduling tools. We plug right into Tekion, CDK, Reynolds, Xtime, Auto/Mate, DealerFx, and other popular tools. Just ask us.

4

Is ShortLoop's Phone AI for Service or Sales?

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ShortLoop Phone AI can do it all. It is your AI reception, 24x7 service appointment handler, and after-hours sales BDC. In Service, ShortLoop also handles calls for QuickLane, Mobile Repair, recalls, body shop, pickup, and drop services.

5

Can ShortLoop do Outbound?

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Yes. ShortLoop's AI can do recurring and one-off outbound calling campaigns to your customers. You can run service reminders, recall campaigns, and seasonal promotional campaigns with our Outbound Phone AI.

6

What ROI and benefits does ShortLoop drive?

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Our customers see 5x ROI from the first month, because: - 95% of all appointments that reach the AI are captured without advisors or BDC intervention - 100% of calls to the dealership are picked up and answered - They can offer a consistent experience with a trained, multi-tasking and parallel call handling AI

7

Hey, does ShortLoop's AI sound like me and my team?

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Yes, ShortLoop AI can be fully customized to follow custom talk-scripts used by your best advisors. We can customize everything from the way the AI greets callers to your recommended towing and body shop partners.

8

Does it speak Spanish?

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Yes. ShortLoop's AI handles English and Spanish naturally. Callers can switch languages mid-call, and the AI adjusts accordingly.