Why Toma dealers are migrating to ShortLoop
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Numa built an inbox for your team.
ShortLoop built an AI for the phone.(for your customers, not your team's queue)

Your team's inbox stays quiet, because the call already ended with the appointment booked.

87%
Appointment Booking Rate
8X
Avg. ROI in Month One
30%
More ROs Booked

Trusted by Single & Multi-Location Dealerships, and Large Auto Groups

See ShortLoop on Your Phones

Book a 20-minute demo. No slides, just a live call.

Dealers already running ShortLoop on their phones

Courtesy Ford
JP Nissan
Galesburg Ford
Paul Thigpen
Toyota SLO
Capitol Nissan
Oakes GMC
Mark Miller Subaru
Ed Corley Ford
HSM
Champion Ford
KSM
Court Street Ford
Oakes Kia
AM Ford
Paul Thigpen Chevrolet
TVF Ford
Toyota Lompoc
The Ladder

Where is your phone line today?

Four levels of phone coverage. Most dealers we talk to are still on one of the first three.

01No AI

Calls ring out. Voicemail fills up. Nobody calls back.

02Text-only AI

Texting is handled. The phone still rings.

03Generic voice AI

It answers, then callers hang up and ask for a human.

04ShortLoop

Answered on ring one, booked with real OpCodes, handed off clean.

Rungs one, two and three all share the same gap: the live call.

The Catch

AI that resolves the call. Not AI that creates a to-do.

Numa's voice AI feeds conversations into an inbox for your team. ShortLoop was built for the phone from day one, with natural conversations, real-time booking, and outbound campaigns that drive revenue. Numa is strong at messaging. ShortLoop was built for the call.

Side by Side

ShortLoop vs Numa

Both platforms use AI to improve dealership communication. The difference is whether the AI actually converts on the call.

ShortLoop
Numa
On the live call
Built for voice
Voice-native AI. Built for phone calls from day one, with natural conversation handling.
Text-first platform. AI calls and texts feed into a Smart Inbox.
24/7 availability
Always on. Unlimited simultaneous calls, overflow, after-hours, weekends.
Always on. Handles calls and texts around the clock.
Real-time customer verification
Recognizes the caller, pulls their vehicle, and welcomes them by name.
CRM-connected, with limited real-time caller recognition on live voice calls.
Service appointment booking
Books with correct OpCodes, customer concerns and vehicle details.
Can miss details when multiple services are requested upfront.
Sales AI on the phone
Shares inventory, captures lead, vehicle and financing info, and pushes it into your CRM.
Captures and qualifies sales leads on voice.
Bilingual support
English and Spanish, with seamless mid-call switching.
English primary. Basic Spanish support.
Beyond the call
Outbound campaigns
Voice outbound for recalls, declined service and lost leads, over both call and text.
Numa Opportunities, driven via AI messaging.
AI voicemail
Conversational AI voicemail that captures full context and intent, like a person taking a note.
Rescues missed calls via text-back.
Service depth
Body shop, QuickLane, mobile repair, recalls, pickup and drop, all trained to your operation.
Covers standard service scheduling and reminders.
Integrations
Integrated with most tools.
Integrated with most tools.
On the live call
Built for voice
ShortLoop
Voice-native AI. Built for phone calls from day one, with natural conversation handling.
Numa
Text-first platform. AI calls and texts feed into a Smart Inbox.
24/7 availability
ShortLoop
Always on. Unlimited simultaneous calls, overflow, after-hours, weekends.
Numa
Always on. Handles calls and texts around the clock.
Real-time customer verification
ShortLoop
Recognizes the caller, pulls their vehicle, and welcomes them by name.
Numa
CRM-connected, with limited real-time caller recognition on live voice calls.
Service appointment booking
ShortLoop
Books with correct OpCodes, customer concerns and vehicle details.
Numa
Can miss details when multiple services are requested upfront.
Sales AI on the phone
ShortLoop
Shares inventory, captures lead, vehicle and financing info, and pushes it into your CRM.
Numa
Captures and qualifies sales leads on voice.
Bilingual support
ShortLoop
English and Spanish, with seamless mid-call switching.
Numa
English primary. Basic Spanish support.
Beyond the call
Outbound campaigns
ShortLoop
Voice outbound for recalls, declined service and lost leads, over both call and text.
Numa
Numa Opportunities, driven via AI messaging.
AI voicemail
ShortLoop
Conversational AI voicemail that captures full context and intent, like a person taking a note.
Numa
Rescues missed calls via text-back.
Service depth
ShortLoop
Body shop, QuickLane, mobile repair, recalls, pickup and drop, all trained to your operation.
Numa
Covers standard service scheduling and reminders.
Integrations
ShortLoop
Integrated with most tools.
Numa
Integrated with most tools.
Want to hear the difference on your own phones?
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Proof, Not Promises

Dealers already on rung four.

Real numbers from stores running ShortLoop on their phones today.

$150K
revenue generated
72 hours of staff time saved

“ShortLoop delivered on what they promised, and the level of customization and support has been amazing.”

Stacey Corley
Stacey Corley
Dealer Principal, Ed Corley Ford
Read the case study →
5,083
calls answered in 90 days
65% booked with no human on the call

“Their AI helps our service department capture more business and stay fully booked.”

Kevin Minley
Kevin Minley
Dealer Principal, Court Street Ford
Read the case study →
17%
more ROs booked
1,500+ AI appointments a month

“We moved off an outsourced BDC and handle the work more effectively, with more control across our four stores.”

Caleb McDuffie
Caleb McDuffie
Fixed Ops Director, Paul Thigpen Auto Group
Read the case study →
See what ShortLoop books for your store.
Book a Demo
Already Connected

Books straight into your system.

ShortLoop connects to the DMS, CRM, and scheduling tools your store already uses. No rip-and-replace.

Reynolds & ReynoldsCDK GlobalXtimeTekionDealerFXmyKaarmaVinSolutionsPBS
Straight Answers

The questions dealers ask us.

Most AI frustrates your customers because it is slow, scripted, and works like a menu. ShortLoop's AI sounds human. It listens, keeps up, and handles the question that was not in the script. Callers usually don't know it's AI, and the ones who work it out don't care, because they got the job done.
Numa grew out of dealership messaging and its Smart Inbox, then added voice. ShortLoop was built for the phone first: real-time DMS lookups, correct OpCodes, and clean mid-call handoffs, trained on each dealership's own operations. On messaging and team workflow, Numa is genuinely good. On the live call, ShortLoop's voice-native head start shows.
Yes. ShortLoop integrates with all major DMS, CRM, and scheduling tools. We plug right into Tekion, CDK, Reynolds, Xtime, Auto/Mate, DealerFx, and other popular tools. Just ask us.
ShortLoop Phone AI can do it all. It is your reception, your 24/7 service appointment handler, and your after-hours sales BDC. On the service side it also takes calls for QuickLane, mobile repair, recalls, body shop, and pickup and drop.
Yes. ShortLoop's AI can do recurring and one-off outbound calling campaigns to your customers. You can run service reminders, recall campaigns, and seasonal promotional campaigns with our Outbound Phone AI.
If the phone line is where you're losing customers, yes. ShortLoop answers every inbound call, books with correct OpCodes straight into your scheduler, and runs voice outbound on your recall and declined-service lists. Numa is a fine choice for what it is built for. The fastest way to decide: book a demo and judge it on a live call.
Yes. ShortLoop's AI handles English and Spanish naturally. Callers can switch languages mid-call, and the AI adjusts accordingly.
Come Hear It

Still comparing? Hear it live.

Book a 20-minute demo and hear ShortLoop handle a live call. No slides.

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