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Buick GMC · DriveCentric · Tekion

$248K in sales in 30 days at Oakes Buick GMC

ShortLoop's Phone AI answers every sales call and writes each lead into DriveCentric for the team to close. Service books straight into Tekion.

See the 30-day numbers
Oakes Buick GMC dealership
Kansas City
$248K
in sales closed by the team
75
sales leads captured
3,679
calls answered
Before ShortLoop

Sales calls were going unanswered.

  • During the day

    When the sales team was with customers, calls went to voicemail.

  • After hours

    Once the store closed for the night, every sales call went to voicemail.

  • Callbacks

    Calling missed callers back took the team away from customers.

How It Works

When a buyer calls the store.

  1. The call is answered right away

    Including daytime overflow and every call after close.

  2. The AI finds out what they need

    Sales, service or parts, sorted on the call.

  3. Some calls go to a person

    Anyone who asks for a person or a department.

DriveCentric

Sales lead goes into DriveCentric

Captured on every lead
  • Name
  • Phone number
  • Vehicle interest
The Setup

Connected to DriveCentric and Tekion.

No new hires, no new CRM, no change to how the sales floor works.

Daytime overflow and every call after close

DriveCentric

Every sales lead written into DriveCentric

Tekion

Every service booking written into Tekion

1 of 2 · 2024 GMC Sierra 2500
Tekion booking confirmation for a 2024 GMC Sierra 2500, booked via ShortLoop AI

Swipe to see the whole booking

Want every sales call at your store answered?
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Books into the system the store already runs

Tekion
Reynolds & Reynolds
CDK Global
Xtime
DealerFX
myKaarma
VinSolutions
PBS
The Results

The first 30 days, in numbers.

Sales closed by the Oakes team
$248K

From leads the AI captured on calls the floor could not get to.

  1. 3,679
    Calls answered by the AI
  2. 75
    Leads written into DriveCentric
  3. Sold
    Closed by the Oakes sales team
After-hours calls
52
Answered after the store closed
Service appointments
159
Booked by the AI into Tekion
AI call time
61h
Across sales and service calls
Want these numbers from your own store?
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Straight Answers

What dealerships ask about Phone AI and Tekion.

Does it replace our sales team?

No. It answers the calls the floor cannot get to and hands every lead to your team.

Does it sound like a robot?

Callers talk to it the way they talk to your staff.

What happens to a sales lead?

The AI takes the caller's details and what they want, then writes the lead into DriveCentric.

What if a caller asks for a person?

It transfers them to the person or department they asked for.

Does it answer after hours?

Yes. Every after-hours call at Oakes is answered.

Does it handle service calls too?

Yes. It books service appointments straight into Tekion.

Do we change our numbers or our phone system?

No. Same numbers, same phone system.

Does it only work with Tekion and DriveCentric?

No. Also Reynolds, CDK, Xtime, DealerFX, myKaarma, VinSolutions and PBS.

Can we see what happened on every call?

Yes. Every call is logged with what the caller wanted and what the AI did.

Something we did not cover? Ask on the call.

Dealers already running ShortLoop on their phones

Courtesy Ford
JP Nissan
Galesburg Ford
Paul Thigpen
Toyota SLO
Capitol Nissan
Oakes GMC
Mark Miller Subaru
Ed Corley Ford
HSM
Champion Ford
KSM
Court Street Ford
Oakes Kia
AM Ford
Paul Thigpen Chevrolet
TVF Ford
Toyota Lompoc
Book A Demo

Want results like these at your store?

Twenty minutes on a live call. Hear the AI answer your sales line and capture the lead.