ShortLoop integrates with VinSolutions to capture every sales lead, start to finish
VinSolutions knows who's ready to buy. ShortLoop makes sure they're never left waiting.
VinSolutions CRM runs the sales pipeline. It tracks who's inquiring, what they're interested in, and where they are in the buying journey. What it can't do is, update new leads automatically.
ShortLoop is now fully integrated with VinSolutions’ Connect CRM, so it not only updates new leads in the CRM with all necessary details but also it is informed by live inventory connected to VinSolutions. So dealerships capture actionable leads, and ensure warm prospects aren’t lost to delays, without any manual effort from the team.
What's New
The AI knows your inventory before the customer asks
When a caller asks about availability whether a specific trim, a colour, a price range, ShortLoop searches live inventory connected to VinSolutions and responds with accurate, real-time answers. It doesn’t use generic scripts or respond with "let me check and call you back." The AI handles the question on the call, the same way a well-prepared sales rep would.
Callers are recognized the moment they ring in
ShortLoop looks up the caller in Connect CRM by phone number before the conversation begins. Returning leads get a conversation that picks up where it left off. New callers get a smooth experience with their record in CRM without anyone on the team lifting a finger.
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New leads go straight into VinSolutions CRM
When a call comes in from someone not yet in the system, ShortLoop creates the lead record automatically with name, contact details, vehicle interest, and call notes. It is logged in Connect CRM before the call even ends. The sales team opens VinSolutions and the lead is already there, ready to work.
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The vehicle of interest stays current, automatically
ShortLoop reads what vehicle a lead is already attached to in Connect CRM before the conversation begins, so the AI knows exactly what the customer has been considering. If they change their mind mid-conversation whether to switch from a sedan to an SUV, upgrade their trim preference, or shift from new to certified pre-owned, the record is updated in real time. The vehicle of interest always reflects the actual conversation, not just the first inquiry.
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Trade-in information, collected before it reaches your sales team
When a caller mentions a trade-in, ShortLoop captures the details including the make, model, year and condition, and logs them against the lead in VinSolutions. Sales associates walk into the conversation already knowing what the customer is bringing to the table, so they can structure the right deal from the first interaction.
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Getting Started
If your dealership runs on VinSolutions, ShortLoop is ready to connect.
Our team sets up the AI to work with your live inventory, lead records, and contact matching logic, so from the first call, it's reading real data and writing clean records back into Connect CRM.
Curious how ShortLoop fits into your sales operation? Book a demo:
About ShortLoop
ShortLoop builds AI phone agents for automotive dealerships so that they never miss a revenue opportunity. The AI platform handles inbound calls, books appointments, and runs outbound campaigns, helping businesses capture demand, reduce missed calls, and operate more efficiently using the systems they already have in place. Trusted by dealers across the United States, ShortLoop is one of the fastest-growing companies deploying Dealership AI today.
About VinSolutions
VinSolutions is a Cox Automotive brand and one of the most widely used automotive CRM platforms in North America. Its Connect CRM gives dealerships a complete view of the customer across the sales pipeline, powered by exclusive buyer insights from the broader Cox Automotive ecosystem including Autotrader, Kelley Blue Book, and Dealer.com. VinSolutions helps dealers identify high-intent shoppers, personalise outreach, and manage the full sales relationship from first inquiry to closed deal.
Media Contact: aarna@shortloop.dev
Aarna Gupta